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    Customer: European Rugby Club
    Reason for charter: Transport to and from games
    Aircraft: Various as required

    Background

    When sports clubs travel for their games away from their home, they must travel comfortably and efficiently to be physically and mentally ready for their game. ACC Aviation established a long-term relationship with a European rugby club and assists the club with ad hoc flights to and from international games.  

    Challenge

    The rugby club flies two days ahead of the game to ensure players have enough time for travel recovery and are in their best shape to play against their opponent. The club carries around 1,500 kg of sports gear that must be safely stored. The checking and boarding at the terminal must be seamless to avoid any time inefficiencies. All the food onboard must be suitable for players’ dietary requirements. With COVID-19, players must be seated one seat apart to maintain a safe distance onboard. This requires larger aircraft.

    Solution

    The club plans its travel two-three months ahead of the game. This gives ACC Aviation plenty of time to charter a suitable size aircraft with flight departure times matching the club’s requirements. A dedicated ACC Aviation Account Manager is on hand at the airport to ensure all boarding passes are ready and sports equipment is safely loaded into the aircraft. The Account Manager checks with the operator what documents passengers will require upon arrival and advises the club accordingly. ACC Aviation also liaises with the operator to ensure that suitable refreshments are served on board following the players’ strict dietary requirements.

    Outcome

    Throughout the years, ACC Aviation arranged multiple charter flights for the club and saved the club a substantial amount of time that the players could use for the preparation for the upcoming games instead. For example, in 2018, the club chartered a flight from Santa Fe to Buenos Aires to take connecting flight to Europe.  There was no scheduled flight available between Santa Fe and Buenos Aires. ACC arranged a Boeing 737-800, to take the rugby team on a 45-minute flight into Buenos Aires Jorge Newbery airport and saved the club 5-hours that would have been otherwise spent on the road. During the pandemic, charter facilitated safe and stressless travel for the club, significantly lowering the risk of infection.

    Key Achievements

    • Chartered multiple aircraft based on rugby club requirements
    • Delivered comfortable and efficient flights to multiple destinations
    • Delivered safe and stressless flights during the pandemic