Our Global Offices
Frequently Asked Questions
Quick answers to the most common questions we get asked.
Can You Support Just-In-Time Production?
We have a dedicated H24 team, who are available to assist with any time-critical supply chain logistics. Alternatively, we can partner with your organisation to provide robust air logistics support.
Do I Need to Make Ground Arrangements through a Freight Forwarder?
ACC can provide a complete door-to-door service, by subcontracting any additional logistical arrangements. We can also work with your own designated freight forwarder.
Are There Any Limitations on Cargo Size?
We have the ability to deliver small parts, vehicles or outsize cargo. Talk to us if you have an especially large or heavy payload.
What Size of Aircraft can You Charter for Cargo Flights?
We can arrange for dedicated cargo planes up to super transporters. In exceptional circumstances, we can source the Airbus A300-600ST Beluga. In extreme cases, we can source the heaviest aircraft in the world – the Antonov An-225 Mriya.
How Quickly Can You Arrange a Cargo Charter Flight?
We have a “go now” emergency response team, providing 24 hour air freight support.
Do You Arrange Cargo Charter Flights?
Yes, we source specialist cargo aircraft globally.
Can I Smoke?
While it’s still legal to smoke in the cabin of a private plane, we source our aircraft from multiple, global suppliers and the rules they apply to the use of their aircraft will vary. If it’s a must while you fly, then we’ll make sure we use the right supplier.
Do Private Jets Have WiFi Onboard?
Yes, many of the aircraft we select do have internet access, and you can specify a WiFi-equipped flight when you charter an aircraft with us.