Thank you and your team so much for effort today. As this was the debut for our new AOC and ACMI wet lease it was important to deliver. I can assure you did!
I commend your team for their thorough aircraft sourcing capability and the expediency with which they respond to our requests with well qualified solutions. You have provided us with an unsurpassed service, have always remained close to our requirements and above all ensuring that our companies keep in regular contact.
We have worked on many occasions together over several years and ACMI 24 have always proven to be a fast, efficient and reliable company. Their professional team is always available and provide a friendly service, responding to our requests with well-qualified solutions. Their strong financial position and reputation in the market has always been a good guarantee of our business interests and we look forward to continuing our business together.
We would like to thank you for the cooperation shown by all of the operating departments of your company during the ACMI operation of the last two weeks. We have noticed, with pleasure, a particular attention and care from your side in order to achieve the best result in our operation, and are sure that this will be the beginning of a positive, close and successful future cooperation.
We would like to express our gratitude for all the assistance the team at ACMI 24 has given us over the years, solving our ACMI Wet Lease requirements and selling our spare capacity within our fleet. We have always found ACMI 24 to be a reliable and efficient team, providing us with fast and qualified solutions to our requests. In their capacity as agent they have ensured that all lease details have been fully prepared, resulting in many trouble-free operations. ACMI 24 has also maintained an exceptional financial record as money agent, always ensuring that the required funds are transferred quickly and on time, supporting us when banking hours were against us and providing complete and accurate reconciliations at the end of each contract. They have provided us with an excellent level of service and have ensured that our companies stay in regular contact.
I truly appreciate your support given to us in the last few days. Although we were almost signing the contract, eventually this didn’t happen but your service was, as always, outstanding.
Your personal coordination, oversight and attention to details were invaluable in making this operation work. Looking to the future, we would welcome the opportunity of working with this partnership once again. It has become a comfortable and mutually respected relationship and, in this day and age, that is a credit to your organisation.
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